Our Process

How we design awesome websites

Our Process

Websites projects that start with a defined strategy are better at establishing trust and credibility and work on an emotional level to call people to action and make sales for your business.


We listen and gather information. We identify your goals and research your audience. We then plan solutions that meet those goals.

  • Research
  • Strategy planning
  • Scoping and proposal
  • Domain names


Your content should be on brand and speak in the language and voice of your target audience. Your story is the most important thing on your website. It should set you apart from your competitors and clearly define your position in the market.

  • Site mapping and User personas
  • Content planning
  • Content writing


We design with a strategic customer focus, which means your website is written and designed for your target customer. It will be easy to use, look beautiful and be on brand.

  • Moodboards
  • Style guides
  • Design concepts


Here’s where your website comes to life! Once the design is approved, we move into the development phase, where visual ideas become a working mobile responsive website. We have over 20 years of experience, so we know what we’re doing with usability and functionality.

  • Website build
  • Pre-launch checklist
  • Website launch

Maintainance & Training

During the launch process, we test your site thoroughly. We offer care plans along with website hosting.
We also offer training if you’d like to update your content yourself, or we can “do it for you”.

  • Hosting and WordPress Care plans
  • Training and Support
  • Content updates

What our happy clients say

Five star rated on

Here’s how to get your website working


Contact us for a chat

Your project will start with a quick chat about your business and website goals.


We create a plan

We work with you to carefully craft and build your website. You’ll love how easy and fun we’ve made the process.


You start converting visitors

Enjoy getting leads and know that we're available for support and maintenance going forward.

Ready to talk? Let’s chat and
see how we can work together.

Yes, it’s time to stop apologising for your website and start getting leads.

Let’s have a coffee and a chat, we’re good listeners.

Catchlight Design Christchurch